/“You”) and Green Kashmir Tours & Travels (hereinafter referred as “Green Kashmir”) with
regard to your use of its website www.greenkashmirtravels.com (hereinafter referred as
“Website”) and the use of various Services that are provided by Green Kashmir. For the removal
of doubts, it is clarified that by using this Website or by availing the Service(s) you constitute an
1. General Terms and Conditions
1.1. Green Kashmir Tours & Travels is a partnership concern the laws of India, with its principal
office at 3 rd Cross Lane, Boulevard Road, Srinagar, J&K India. Green Kashmir is engaged inter-
alia in the business of providing Air tickets, leisure, Green Kashmir tour and travel related
services (hereinafter referred as 'Services') through its Website, retail outlets, mobile-cellular
technology as well as through its call-center.
1.2. The Services includes without limitation travel-related information, pricing availability and
reservations for airlines, hotels, railway, holiday packages, adventure activities, bus and car
rentals across cities and rural areas throughout India. Services shall include all those Services
which Green Kashmir will provide in future. Green Kashmir is the facilitator of the Services only
which are being offered and rendered by the third party vendors (" Service Providers").
1.3. This User Agreement is applicable to all Green Kashmir Services. In addition to this User
Agreement and depending on the Services opted by the User, the User shall be required to read
and accept the relevant terms and conditions of Service (TOS) for each such Service, which may
be updated or modified by Green Kashmir from time to time. Such TOS shall be deemed to be a
part of this User Agreement and in the event of a conflict between such TOS and this User
Agreement, the terms of TOS shall prevail.
1.4. The Services are offered to the User conditioned on acceptance without modification of all
the terms, conditions and notices contained in this User Agreement and the TOS, as may be
posted on the Website from time to time. For the removal of doubts, it is clarified that availing of
the Services by the User constitutes an acknowledgement and acceptance by the User of this
User Agreement and the TOS. If the User does not agree with any part of such terms, conditions
and notices or the terms and conditions of the TOS the User must not avail the Green Kashmir
1.5. Additionally, the Service Provider itself may provide terms and guidelines that govern
particular features, offers or the operating rules and policies applicable to each Service. The User
shall be responsible for ensuring compliance with the terms and guidelines or operating rules and
policies of the Service Provider with whom the User elects to deal, including without limitation
terms and conditions set forth in a Service Providers' fare rules, contract of carriage or house
1.6. Green Kashmir at its sole discretion reserves the right not to accept any order placed by the
User through the Website without assigning any reason thereof. Any contract to provide any
Service by Green Kashmir is not complete until full money towards the Service is received from
the User and accepted by Green Kashmir .
1.7. User hereby consents, expresses and agrees that he has read and fully understands the terms
Website without any change.
2. Modification of Terms
Green Kashmir reserves the right to change, modify or alter, at any time, the terms and
which the Services are offered through the Website, including but not limited to the charges for
the Services provided through the Website. The User shall be responsible for regularly reviewing
the concerned terms and conditions.
3. Fees Payment
3.1. Green Kashmir reserves the right to charge listing fees for certain listings, as well as
transaction fees based on certain completed transactions using the Green Kashmir Services.
Green Kashmir further reserves the right to alter any and all fees from time to time, without
3.2. The User shall be liable to pay all applicable charges, fees, duties, taxes, levies and
assessments for availing the Services.
4. Payment Options
4.1. Online Card Payments
Visa, Master and American express Card payments are processed through an online payment
gateway system. You need not worry about your card information falling into the wrong hands
because your bank will authorize the card transaction directly without any information passing
through us. In approximately 25-30 seconds (depending on your internet connection) your bank
will issue, using the online payment gateway, an authorization code and confirmation of
completion of transaction.
Green Kashmir, as a VeriSign Certified Site, uses the latest 128 bit encryption technology and
other sophisticated methods to protect your credit card information. You can book your Service
using SSL encryption (the internet standard for secure transactions). In fact, transacting online
with a credit card at the Website is even safer than using a credit card at a restaurant because we
do not retain your credit card information. You can be assured that Green Kashmir offers you the
highest standards of security currently available on the internet so as to ensure that your
shopping experience is private, safe and secure.
If the payment on the credit card is declined for some reason, alternate payment instructions must
be received by Green Kashmir 72 hours prior to the time of departure/check in; else, the booking
is liable to be cancelled.
Green Kashmir charges a service fee on all booking made by the User. In case of cancellation of
booking, this fee is non-refundable.
4.2. Internet Banking
Green Kashmir processes the payments through an online gateway system which enables safe
and secure transaction. Bank is not responsible for any inconvenience caused or non receipt of
the tickets /vouchers or passengers not allowed on the basis of e-tickets /vouchers.
4.3. Pay at hotel reception /Service Provider ("Post Pay")
With some of partner hotels /Service Providers Green Kashmir has negotiated a special facility
where Green Kashmir customers can pay the hotel /Service Provider directly at its reception.
5. Booking Confirmation
You should not take any action based on information on the Website until you have received a
confirmation of your booking. In case of confirmations to be received by email, if you do not
receive a confirmation of your purchase /booking within the stipulated time period, first look into
your "spam" or "junk" folder to verify that it has not been misdirected, and if still not found,
please contact our call centre.
6. Delivery of Products /Services
6.1. Electronic Tickets ("e-Tickets")
What is an e-Ticket?
An e-Ticket is a paperless electronic document with a unique confirmation number given to
passengers in place of a paper ticket. Passengers are required to produce the unique confirmation
number at the airport airline counter to claim the e-Ticket.
How will I get my e-Ticket details?
Your e-Ticket details will be sent to your email address provided by you at the time of making
the payment for your booking. In case you do not have an email address, the details will be given
to you over the phone.
If you do not receive your e-ticket within 8 hours of making your booking on Website, please
call a customer care representative at:
Green Kashmir shall not be liable if customers do not comply with this requirement.
7. Amendment and Cancellation policy
7.1. For cancellation, Green Kashmir will charge Rs. 250 per person per segment as standard
7.2. To amend /cancel your ticket offline, contact Green Kashmir customer care at +91-194-
2501702 For all offline cancellation of domestic flights a standard charge of Rs. 250 per person
per segment, over and above the airline's own cancellation charge will apply. While for
international flight bookings a standard fee of Rs 500 per person would be charged, over and
above the airline's own cancellation charge.
7.3. For rescheduling, Green Kashmir will charge Rs. 250 per person per segment as standard
7.4. Please refer to airline specific amendment and cancellation policy while using Green
Kashmir. You may be required to directly contact the nearest airline office (of the concerned
airline) to get your reservation cancelled.
7.5. Cancellation and/or amendment of booking shall at all times be subject to
fees/charges/levies/payments as may be levied /payable to the relevant airline /carrier /Service
Provider in accordance with such relevant airline /carrier /Service Provider cancellation /refund
policy. Prior to booking tickets /Service, you must acquaint yourself with the relevant airline
/carrier /Service Provider cancellation /refund policy with respect to the booking made by you.
Any cancellation/amendment fees/charges/levies/payments levied by/payable to the relevant
airline /Service Provider shall be to your account.
7.6. Except to the extent stated in the individual airline/carrier/Service Provider terms and
conditions or otherwise applicable to specific tickets booked/issued, cancellation fee are payable
7.7. The customer must read individual airline /Service Provider specific terms and conditions in
order to find out if the ticket proposed to be booked/purchased is subject to any additional
cancellation fee or charge and Green Kashmir assumes no liability whatsoever in this regard.
Note: Unless expressly stated otherwise, it is mandatory to contact Green Kashmir for refunds
and the airline will not refund your tickets booked on the Website.
7.9. The above mentioned cancellation process and refund processing time may vary. In case of
lost or damaged tickets, the refund process cannot be initiated with the airline. Refund would be
through cheque or demand draft.
7.10. In case you avail of the Website's hotel reservation service and are, thereafter, not
contactable on the contact details provided in this regard, then the hotel reservation selected by
you will stand cancelled and Green Kashmir would not be liable for any charges/expenses
incurred by you, either directly or indirectly in this regard.
8. How do I get a refund after canceling my ticket /booking?
8.1. After canceling your booking, you will need to send us the paper ticket /voucher to the
following address: Green Kashmir Tours & Travels, Old Gagribal Road, Opp. Hotel Pine Grove,
Srinagar 190001, J&K India. On receiving the ticket /voucher, the refund shall be processed
within 30 days from the date of receipt.
8.2. In case of e-Tickets and PTA, the refund shall be processed within 15 – 20 working days
from the date of the cancellation request being made. If we have received the payment through a
valid credit card, then the same will be refunded to your credit card. Payments made using any
other form of payment will be refunded by cheque within a maximum of 30 days from date of
receipt of ticket.
9. Limited User
9.1. The User hereby agrees and undertakes not to sell, trade or resell or exploit for any
commercial purposes, any portion of the Service. For the removal of doubt, it is clarified that
Services, including the use of the Website, is not for commercial use but is specifically meant for
personal use only.
9.2. The User further agrees and undertakes not to reverse engineer, copy, modify, distribute,
transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or
sell any information, software, products or services obtained from the Website. Limited
reproduction and copying of the content of the Website is permitted provided that the Green
Kashmir 's name is stated as the source. For the removal of doubt, it is clarified that unlimited or
wholesale reproduction, copying of the content for commercial or non-commercial purposes and
unwarranted modification of data and information within the content of the Website is not
10. Disclaimer of Warranties /Limitation of Liability
10.1. Green Kashmir will endeavour to ensure that all the information provided by it is, to the best
of its knowledge, correct. However, Green Kashmir or any of its empanelled Gurus neither
warrants nor makes any representations regarding the quality, accuracy or completeness of the
information or data. Green Kashmir or any of its empanelled Gurus makes no warranty, express
or implied, concerning the website and/or its contents, and disclaims all assurances of fitness for
a particular purpose and guarantees of merchantability in respect of services, including any
liability, responsibility or any other claim, in respect of any loss, whether direct, indirect or
consequential, to any User or any other person, arising out of or from the use of any such
10.2. To the extent Green Kashmir acts only as a facilitator of the Services which are being
offered an rendered by third party Service Providers, it shall not have any liability whatsoever for
any aspect of the arrangements between the Service Provider and the User as regards the
standards, quality, fitness, merchantability, consequences of the use of the Services provided by
the Service Providers. In no circumstances shall Green Kashmir be liable for the Services
provided by the Service Provider.
10.3. Although Green Kashmir makes reasonable commercial efforts to ensure that the
description and content in the TOS and on each pages of the Website is correct, it does not,
however, take responsibility for changes that occurred due to human or data entry errors or for
any loss or damages suffered by any User due to any information contained herein. Also, Green
Kashmir is not the Service Provider and cannot therefore control or prevent changes in the
published descriptions or oral representations, which are always based upon information
provided by the Service Providers.
10.4. Green Kashmir does not, by facilitating the Services to particular destinations, represent or
warrant that travel to such destinations is without risk, and shall not be liable for damages or
losses that may result from travel to such destinations.
10.5. Green Kashmir does not, by facilitating the Services represents or warrants that the use of
Service is without any risk, and shall not be liable for damages or losses that may result from
User's use of Services.
10.6. In no event shall Green Kashmir be liable for any direct, indirect, punitive, incidental,
special, consequential damages or any other damages resulting from: (a) the use or the inability
to use the Services; (b) the cost of procurement of substitute goods and services or resulting from
any goods, information or services purchased or obtained or messages received or transactions
entered into through the Services; (c) unauthorized access to or alteration of the User's
transmissions or data; (d) any other matter relating to the Services; including, without limitation,
damages for loss of use, data or profits, arising out of or in any way connected with availing
Services from Green Kashmir .
10.7. Neither shall Green Kashmir be responsible for the delay or inability to use the Website or
Services, the provision of or failure to provide Services, or for any information, software,
products, services and related graphics obtained from Green Kashmir , whether based on
contract, tort, negligence, strict liability or otherwise. Further, Green Kashmir shall not be held
responsible for non-availability of the Website during periodic maintenance operations or any
unplanned suspension of access to the Services that may occur due to technical reasons or for
any reason beyond the control of Green Kashmir. The user understands and agrees that any
material and/or data downloaded or otherwise obtained from Website/ Green Kashmir is done
entirely at their own discretion and risk and they will be solely responsible for any damage to
his/her/its computer systems or any other loss that results from such material and/or data.
10.8. These limitations, disclaimer of warranties and exclusions apply without regard to whether
the damages arise from (a) breach of contract, (b) breach of warranty, (c) negligence, or (d) any
other cause of action, to the extent such exclusion and limitations are not prohibited by
10.9. The maximum liability including consequential losses, damages or additional expenses
whatsoever, on part of Green Kashmir arising under any circumstances, in respect of any
Services availed by the User, shall be limited up to a maximum of the refund of total amount
received by Green Kashmir from the User for availing the concerned Service less any
cancellation, refund or others charges, as may be applicable.
10.10. Green Kashmir holds no responsibility for any of the User Generated Content on the
website. Green Kashmir neither warrants nor makes any representations concerning the quality
or accuracy of the User Generated Content on the website. Additionally, Green Kashmir is not
liable for any User Generated Content which may be deemed as vulgar, profane or harmful.
11. Links to Third Party Websites
11.1. The Website may contain links to other websites ("Linked Sites"). The Linked Sites are not
under the control of Green Kashmir or the Website and Green Kashmir is not responsible for the
contents of any Linked Site, including without limitation any link contained in a Linked Site, or
any changes or updates to a Linked Site. Green Kashmir is not responsible for any form of
transmission, whatsoever, received by the User from any Linked Site. Green Kashmir is
providing these links to the User only as a convenience, and the inclusion of any link does not
imply endorsement by Green Kashmir or the website of the Linked Sites or any association with
its operators or owners including the legal heirs or assigns thereof.
11.2. Green Kashmir is not responsible for any errors, omissions or representations on any
Linked Site. Green Kashmir does not endorse any advertiser on any Linked Site in any manner.
The Users are requested to verify the accuracy of all information on their own before
undertaking any reliance on the information provided by the Linked Site.
11.3. The Website may contain third party advertisements. The Users are requested to verify the
accuracy of all information on their own before undertaking any reliance on such third party
advertisements. Green Kashmir shall not be liable for any direct, indirect, consequential or
punitive losses, damages, claims including attorney's fees incurred from the action or inaction of
User by reliance in any information on such advertisements.
12. Prohibition Against Unlawful Use
As a condition of the use of the Website, the User warrants that they will not use the Website for
any purpose that is unlawful or illegal under any law for the time being in force within or outside
India or prohibited by this Agreement and/or the TOS including both specific and implied. In
addition, the Website shall not be used in any manner, which could damage, disable, overburden
or impair it or interfere with any other party's use and/or enjoyment of the Website. The User
shall refrain from obtaining or attempting to obtain any materials or information through any
means not intentionally made available or provided for or through the Website.
13. Use of Communication Services
13.1. The Website may contain services such as email, chat, bulletin board services, information
related to various tourist spots, news groups, forums, communities, personal web pages,
calendars, and/or other message (hereinafter collectively referred to as "Communication
Services"). The User agrees and undertakes to use the Communication Services only to post,
send and receive messages and material that are proper and related to the particular
Communication Service. By way of example, and not as a limitation, the User agrees and
undertakes that when using a Communication Service, the User will not:
(a) defame, abuse, harass, stalk, threaten or otherwise violate the legal rights of others;
(b) publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory,
infringing, obscene, indecent or unlawful topic, name, material or information;
(c) upload files that contain software or other material protected by intellectual property laws
unless the User owns or controls the rights thereto or have received all necessary consents;
(d) upload or distribute files that contain viruses, corrupted files, or any other similar software or
programs that may damage the operation of the Website or another's computer;
(e) advertise or offer to sell or buy any goods or services for any business purpose, unless such
Communication Service specifically allows such messages;
(f) conduct or forward surveys, contests, pyramid schemes or chain letters;
(g) download any file posted by another user of a Communication Service that the User know, or
reasonably should know, cannot be legally distributed in such manner;
(h) falsify or delete any author attributions, legal or other proper notices or proprietary
designations or labels of the origin or source of software or other material contained in a file that
(i) violate any code of conduct or other guidelines, which may be applicable for or to any
particular Communication Service;
(j) violate any applicable laws or regulations for the time being in force in or outside India; and
(k) violate any of the terms and conditions of this User Agreement or any other terms and
conditions for the use of the Website contained elsewhere herein.
13.2. Green Kashmir will review materials posted through Communication Service and shall
remove any materials in its sole discretion. Green Kashmir reserves the right to terminate the
User's access to any or all of the Communication Services at any time without notice for any
13.3. Green Kashmir reserves the right at all times to disclose any information as is necessary to
satisfy or comply with any applicable law, regulation, legal process or governmental request, or
to edit, refuse to post or to remove any information or materials, in whole or in part, in Green
Kashmir 's sole discretion.
13.4. Green Kashmir does not control or endorse the content, messages or information found in
any Communication Service and, therefore, Green Kashmir specifically disclaims any liability
or responsibility whatsoever with regard to the Communication Services and any actions
resulting from the user's participation in any Communication Service.
13.5. Materials uploaded to a Communication Service may be subject to posted limitations on
usage, reproduction and/or dissemination. User is responsible for keeping himself updated of and
adhering to such limitations if they download the materials.
13.6. When you register with Website, we or any of our partners/affiliate/group companies may
contact you from time to time to provide the offers/information of such products/services that we
believe may benefit you.
14. Termination/Access Restriction
Green Kashmir reserves the right, in its sole discretion, to terminate the access to the Website
and the related services or any portion thereof at any time, without notice.
15. User's Obligations and User Account
15.1. The User represents and confirms that the User is of legal age to enter into a binding
contract and is not a person barred from availing the Services under the laws of India or other
15.2. To avail a Service through the Website, the User has and must continue to maintain at his
sole cost: (a) all the necessary equipments including a computer and modem etc. to access the
Website/avail Services; (b) own access to the World Wide Web. The User shall be responsible
for accessing the Services and that access may involve third party fees including, airtime charges
or internet service provider's charges which are to be exclusively borne by the User.
15.3. The User also understands that the Services may include certain communications from
Green Kashmir as service announcements and administrative messages. The user understands
and agrees that the Services are provided on an "as is" basis and that Green Kashmir does not
assume any responsibility for deletions, mis-delivery or failure to store any user communications
or personalized settings.
15.4. Registration of the User on the Website is optional. If the User opts to register himself on
the Website, upon completion of the registration process, the User shall receive a user id and
password. The User agrees and undertakes at all times to be responsible for maintaining the
confidentiality of the password and user id, and shall be fully responsible for all activities that
occur by use of such password or user id. Further, the User agrees not to use any other party's
user id and password for any purpose whatsoever without proper authorization from such party.
You are responsible for the security of your password and for all transactions undertaken using
your password through our Services. The Password entered by you is transmitted in one- way
encrypted form to our database and stored as such. Thus the Password will not be known even to
Green Kashmir. You confirm that you are the authorised holder of the credit card or the original
account holder used in the transactions you make using the Green Kashmir Services. Green
Kashmir will not be responsible for any financial loss, inconvenience or mental agony resulting
from misuse of your ID/password/credit card number/account details number for using Green
15.5. The user also agrees and undertakes to immediately notify Green Kashmir of any
unauthorized use of the user's password or user id and to ensure that the user logs off at the end
of each session at the Website. Green Kashmir shall not be responsible for any, direct or indirect,
loss or damage arising out of the user's failure to comply with this requirement.
15.6. The User also agrees to: (a) provide true, accurate and complete information about himself
and his beneficiaries as prompted by the registration form ("Registration Data") on the Website;
and (b) maintain and promptly update the Registration Data to keep it true, accurate, current and
complete. If the User provide any information that is untrue, inaccurate, not current or
incomplete or Green Kashmir has reasonable grounds to suspect that such information is untrue,
inaccurate, not current or incomplete, Green Kashmir has the right to suspend or terminate the
User's registration and refuse any and all current or future use of the Website and/or any Service.
15.7. Furthermore, the User grants Green Kashmir the right to disclose to third parties
Registration Data to the extent necessary for the purpose of carrying out the Services.
16.1. Without prejudice to the other remedies available to Green Kashmir under this User
Agreement, the TOS or under applicable law, Green Kashmir may limit the user's activity, or
end the user's listing, warn other users of the user's actions, immediately temporarily/indefinitely
suspend or terminate the user's registration, and/or refuse to provide the user with access to the
a) the user is in breach of this User Agreement, the TOS and/or the documents it incorporates by
(b) Green Kashmir is unable to verify or authenticate any information provided by the user; or
(c) Green Kashmir believes that the user's actions may infringe of any third party rights or
breach any applicable law or otherwise result in any liability for the user, other users of the
Website and/or Green Kashmir .
16.2. Green Kashmir may at any time in its sole discretion reinstate suspended users. Once the
user have been indefinitely suspended, the user may not register or attempt to register with
Website/ Green Kashmir or use the Website in any manner whatsoever until such time that the
user is reinstated by Green Kashmir . Notwithstanding the foregoing, if the user breaches this
User Agreement, the TOS or the documents it incorporates by reference, Green Kashmir reserves
the right to recover any amounts due and owing by the User to Green Kashmir and/or the Service
Provider and to take strict legal action as Green Kashmir deems necessary.
17. Proprietary Rights
17.1. Green Kashmir may provide the User with content such as sound, photographs, graphics,
video or other material contained in sponsor advertisements or information. This material may be
protected by copyrights, trademarks or other intellectual property rights and laws. The User may
use this material only as expressly authorized by Green Kashmir and shall not copy, transmit or
create derivative works of such material without express authorization from Green Kashmir .
17.2. The User acknowledges and agrees that they shall not upload, post, reproduce or distribute
any content on or through the Website that is protected by copyright or other proprietary right of
a third party, without obtaining the permission of the owner of such right. Any copyrighted or
other proprietary content distributed on or through the Website with the consent of the owner
must contain the appropriate copyright or other proprietary rights notice. The unauthorized
submission or distribution of copyrighted or other proprietary content is illegal and could subject
the User to personal liability or criminal prosecution.
None of the provisions of this User Agreement, TOS, terms and conditions, notices or the right
to use the Website by the User contained herein or any other section or pages of the Website
and/or the Linked Sites, shall be deemed to constitute a partnership between the User and Green
Kashmir and no party shall have any authority to bind or shall be deemed to be the agent of the
other in any way. It may be noted, however, that if by using the Website, the User authorizes
Green Kashmir and its agents to access third party sites designated by them or on their behalf for
retrieving requested information, the User shall be deemed to have appointed Green Kashmir and
its agents as their agent for this purpose.
The headings and subheadings herein are included for convenience and identification only and
are not intended to describe, interpret, define or limit the scope, extent or intent of this User
Agreement, the TOS or the right to use the Website by the User contained herein or any other
section or pages of the Website or any Linked Sites in any manner whatsoever.
20. Interpretation of Number and Genders
The terms and conditions contained herein shall apply equally to both the singular and plural
form of the terms defined. Whenever the context may require, any pronoun shall include the
corresponding masculine and feminine. The words "include", "includes" and "including" shall be
deemed to be followed by the phrase "without limitation". Unless the context otherwise requires,
the terms "herein", "hereof", "hereto", "hereunder" and words of similar import refer to this User
Agreement as a whole.
The User agrees to indemnify, defend and hold harmless Green Kashmir from and against any
and all losses, liabilities, claims, damages, costs and expenses (including legal fees and
disbursements in connection therewith and interest chargeable thereon) asserted against or
incurred by Green Kashmir that arise out of, result from, or may be payable by virtue of, any
breach or non-performance of any representation, warranty, covenant or agreement made or
obligation to be performed by the User pursuant to this User Agreement and/or the TOS.
If any provision of this User Agreement is determined to be invalid or unenforceable in whole or
in part, such invalidity or unenforceability shall attach only to such provision or part of such
provision and the remaining part of such provision and all other provisions of this User
Agreement shall continue to be in full force and effect.
23. Termination of Agreement and Services
23.1. Either the User or Green Kashmir may terminate this User Agreement and a Service with
or without cause at any time to be effective immediately.
23.2. The User agrees that Green Kashmir may under certain circumstances and without prior
notice, immediately terminate the User's user id and access to the Website/Services. Causes for
termination may include, but shall not be limited to, breach by the User of this User Agreement
or the TOS, requests by enforcement or government agencies, requests by the User, non-payment
of fees owed by the User in connection with the Services as specified in the applicable TOS.
23.3. This Use Agreement may be terminated by either the User or Green Kashmir through a
written notice to the other. Green Kashmir shall not be liable to the User or any third party for
termination of any Service. Should the User object to any terms and conditions of this User
Agreement, any TOS or become dissatisfied with the Service in any way, the User's only
recourse is to immediately: (a) discontinue use of the Website/Service; and (b) notify Green
Kashmir of such discontinuance.
23.4. Upon termination of the Service, User's right to use the Website/Services and software
shall immediately cease. The User shall have no right and Green Kashmir shall have no
obligation thereafter to execute any of the User's uncompleted tasks or forward any unread or
unsent messages to the User or any third party. Once the User's registration or the Services are
terminated, cancelled or suspended, any data that the User has stored on the Website may not be
All notices and communications (including those related to changes in the TOS, Service,
termination of Service etc.,) shall be in writing, in English and shall deemed given if delivered
personally or by commercial messenger or courier service, or mailed by registered or certified
mail (return receipt requested) or sent via email/facsimile (with acknowledgment of complete
transmission) to the following address or by displaying on the Website:
(a) If to Green Kashmir , at firstname.lastname@example.org and/or at the address posted on the
(b) If to a non registered User, at the communication and/or email address specified in the
application form availing of Green Kashmir Service.
(c) If to a registered User, at the communication and/or email address specified in the registration
form. Notice shall be deemed to have been served 48 hours after it has been sent, dispatched,
displayed, as the case may be, unless, where notice has been sent by email, it comes to the
knowledge of the sending party, that the email address is invalid.
25. Governing Law and Jurisdiction
This User Agreement and each TOS shall be governed by and constructed in accordance with the
laws of India. All disputes arising in relation hereto shall be subject to the exclusive jurisdiction
of the courts at Gurgaon, Haryana, India.