These Terms of Use constitute a binding contract between you (hereinafter referred as “User”

/“You”) and Green Kashmir Tours & Travels (hereinafter referred as “Green Kashmir”) with

regard to your use of its website (hereinafter referred as

“Website”) and the use of various Services that are provided by Green Kashmir. For the removal

of doubts, it is clarified that by using this Website or by availing the Service(s) you constitute an

acknowledgement and acceptance of these Terms of Use. If you do not agree with any part of

these Terms of Use please do not use this Website or avail our Services.

User Agreement

1. General Terms and Conditions

1.1. Green Kashmir Tours & Travels is a partnership concern the laws of India, with its principal

office at 3 rd Cross Lane, Boulevard Road, Srinagar, J&K India. Green Kashmir is engaged inter-

alia in the business of providing Air tickets, leisure, Green Kashmir tour and travel related

services (hereinafter referred as 'Services') through its Website, retail outlets, mobile-cellular

technology as well as through its call-center.

1.2. The Services includes without limitation travel-related information, pricing availability and

reservations for airlines, hotels, railway, holiday packages, adventure activities, bus and car

rentals across cities and rural areas throughout India. Services shall include all those Services

which Green Kashmir will provide in future. Green Kashmir is the facilitator of the Services only

which are being offered and rendered by the third party vendors (" Service Providers").

1.3. This User Agreement is applicable to all Green Kashmir Services. In addition to this User

Agreement and depending on the Services opted by the User, the User shall be required to read

and accept the relevant terms and conditions of Service (TOS) for each such Service, which may

be updated or modified by Green Kashmir from time to time. Such TOS shall be deemed to be a

part of this User Agreement and in the event of a conflict between such TOS and this User

Agreement, the terms of TOS shall prevail.

1.4. The Services are offered to the User conditioned on acceptance without modification of all

the terms, conditions and notices contained in this User Agreement and the TOS, as may be

posted on the Website from time to time. For the removal of doubts, it is clarified that availing of

the Services by the User constitutes an acknowledgement and acceptance by the User of this

User Agreement and the TOS. If the User does not agree with any part of such terms, conditions

and notices or the terms and conditions of the TOS the User must not avail the Green Kashmir


1.5. Additionally, the Service Provider itself may provide terms and guidelines that govern

particular features, offers or the operating rules and policies applicable to each Service. The User

shall be responsible for ensuring compliance with the terms and guidelines or operating rules and

policies of the Service Provider with whom the User elects to deal, including without limitation

terms and conditions set forth in a Service Providers' fare rules, contract of carriage or house


1.6. Green Kashmir at its sole discretion reserves the right not to accept any order placed by the

User through the Website without assigning any reason thereof. Any contract to provide any

Service by Green Kashmir is not complete until full money towards the Service is received from

the User and accepted by Green Kashmir .

1.7. User hereby consents, expresses and agrees that he has read and fully understands the terms

and conditions of this User Agreement and the Privacy Policy of Green Kashmir as given in the

Website without any change.

2. Modification of Terms

Green Kashmir reserves the right to change, modify or alter, at any time, the terms and

conditions of this User Agreement, Privacy Policy and the terms, conditions and notices under

which the Services are offered through the Website, including but not limited to the charges for

the Services provided through the Website. The User shall be responsible for regularly reviewing

the concerned terms and conditions.

3. Fees Payment

3.1. Green Kashmir reserves the right to charge listing fees for certain listings, as well as

transaction fees based on certain completed transactions using the Green Kashmir Services.

Green Kashmir further reserves the right to alter any and all fees from time to time, without


3.2. The User shall be liable to pay all applicable charges, fees, duties, taxes, levies and

assessments for availing the Services.

4. Payment Options

4.1. Online Card Payments

Visa, Master and American express Card payments are processed through an online payment

gateway system. You need not worry about your card information falling into the wrong hands

because your bank will authorize the card transaction directly without any information passing

through us. In approximately 25-30 seconds (depending on your internet connection) your bank

will issue, using the online payment gateway, an authorization code and confirmation of

completion of transaction.

Green Kashmir, as a VeriSign Certified Site, uses the latest 128 bit encryption technology and

other sophisticated methods to protect your credit card information. You can book your Service

using SSL encryption (the internet standard for secure transactions). In fact, transacting online

with a credit card at the Website is even safer than using a credit card at a restaurant because we

do not retain your credit card information. You can be assured that Green Kashmir offers you the

highest standards of security currently available on the internet so as to ensure that your

shopping experience is private, safe and secure.

If the payment on the credit card is declined for some reason, alternate payment instructions must

be received by Green Kashmir 72 hours prior to the time of departure/check in; else, the booking

is liable to be cancelled.

Green Kashmir charges a service fee on all booking made by the User. In case of cancellation of

booking, this fee is non-refundable.

4.2. Internet Banking

Green Kashmir processes the payments through an online gateway system which enables safe

and secure transaction. Bank is not responsible for any inconvenience caused or non receipt of

the tickets /vouchers or passengers not allowed on the basis of e-tickets /vouchers.

4.3. Pay at hotel reception /Service Provider ("Post Pay")

With some of partner hotels /Service Providers Green Kashmir has negotiated a special facility

where Green Kashmir customers can pay the hotel /Service Provider directly at its reception.

5. Booking Confirmation

You should not take any action based on information on the Website until you have received a

confirmation of your booking. In case of confirmations to be received by email, if you do not

receive a confirmation of your purchase /booking within the stipulated time period, first look into

your "spam" or "junk" folder to verify that it has not been misdirected, and if still not found,

please contact our call centre.

6. Delivery of Products /Services

6.1. Electronic Tickets ("e-Tickets")

What is an e-Ticket?

An e-Ticket is a paperless electronic document with a unique confirmation number given to

passengers in place of a paper ticket. Passengers are required to produce the unique confirmation

number at the airport airline counter to claim the e-Ticket.

How will I get my e-Ticket details?

Your e-Ticket details will be sent to your email address provided by you at the time of making

the payment for your booking. In case you do not have an email address, the details will be given

to you over the phone.

If you do not receive your e-ticket within 8 hours of making your booking on Website, please

call a customer care representative at:

+91-194- 2501702

Green Kashmir shall not be liable if customers do not comply with this requirement.

7. Amendment and Cancellation policy

7.1. For cancellation, Green Kashmir will charge Rs. 250 per person per segment as standard

cancellation charges.

7.2. To amend /cancel your ticket offline, contact Green Kashmir customer care at +91-194-

2501702 For all offline cancellation of domestic flights a standard charge of Rs. 250 per person

per segment, over and above the airline's own cancellation charge will apply. While for

international flight bookings a standard fee of Rs 500 per person would be charged, over and

above the airline's own cancellation charge.

7.3. For rescheduling, Green Kashmir will charge Rs. 250 per person per segment as standard

rescheduling charges.

7.4. Please refer to airline specific amendment and cancellation policy while using Green

Kashmir. You may be required to directly contact the nearest airline office (of the concerned

airline) to get your reservation cancelled.

7.5. Cancellation and/or amendment of booking shall at all times be subject to

fees/charges/levies/payments as may be levied /payable to the relevant airline /carrier /Service

Provider in accordance with such relevant airline /carrier /Service Provider cancellation /refund

policy. Prior to booking tickets /Service, you must acquaint yourself with the relevant airline

/carrier /Service Provider cancellation /refund policy with respect to the booking made by you.

Any cancellation/amendment fees/charges/levies/payments levied by/payable to the relevant

airline /Service Provider shall be to your account.

7.6. Except to the extent stated in the individual airline/carrier/Service Provider terms and

conditions or otherwise applicable to specific tickets booked/issued, cancellation fee are payable

as follows:

7.7. The customer must read individual airline /Service Provider specific terms and conditions in

order to find out if the ticket proposed to be booked/purchased is subject to any additional

cancellation fee or charge and Green Kashmir assumes no liability whatsoever in this regard.

Note: Unless expressly stated otherwise, it is mandatory to contact Green Kashmir for refunds

and the airline will not refund your tickets booked on the Website.

7.9. The above mentioned cancellation process and refund processing time may vary. In case of

lost or damaged tickets, the refund process cannot be initiated with the airline. Refund would be

through cheque or demand draft.

7.10. In case you avail of the Website's hotel reservation service and are, thereafter, not

contactable on the contact details provided in this regard, then the hotel reservation selected by

you will stand cancelled and Green Kashmir would not be liable for any charges/expenses

incurred by you, either directly or indirectly in this regard.

8. How do I get a refund after canceling my ticket /booking?

8.1. After canceling your booking, you will need to send us the paper ticket /voucher to the

following address: Green Kashmir Tours & Travels, Old Gagribal Road, Opp. Hotel Pine Grove,

Srinagar 190001, J&K India. On receiving the ticket /voucher, the refund shall be processed

within 30 days from the date of receipt.

8.2. In case of e-Tickets and PTA, the refund shall be processed within 15 – 20 working days

from the date of the cancellation request being made. If we have received the payment through a

valid credit card, then the same will be refunded to your credit card. Payments made using any

other form of payment will be refunded by cheque within a maximum of 30 days from date of

receipt of ticket.

9. Limited User

9.1. The User hereby agrees and undertakes not to sell, trade or resell or exploit for any

commercial purposes, any portion of the Service. For the removal of doubt, it is clarified that

Services, including the use of the Website, is not for commercial use but is specifically meant for

personal use only.

9.2. The User further agrees and undertakes not to reverse engineer, copy, modify, distribute,

transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or

sell any information, software, products or services obtained from the Website. Limited

reproduction and copying of the content of the Website is permitted provided that the Green

Kashmir 's name is stated as the source. For the removal of doubt, it is clarified that unlimited or

wholesale reproduction, copying of the content for commercial or non-commercial purposes and

unwarranted modification of data and information within the content of the Website is not


10. Disclaimer of Warranties /Limitation of Liability

10.1. Green Kashmir will endeavour to ensure that all the information provided by it is, to the best

of its knowledge, correct. However, Green Kashmir or any of its empanelled Gurus neither

warrants nor makes any representations regarding the quality, accuracy or completeness of the

information or data. Green Kashmir or any of its empanelled Gurus makes no warranty, express

or implied, concerning the website and/or its contents, and disclaims all assurances of fitness for

a particular purpose and guarantees of merchantability in respect of services, including any

liability, responsibility or any other claim, in respect of any loss, whether direct, indirect or

consequential, to any User or any other person, arising out of or from the use of any such


10.2. To the extent Green Kashmir acts only as a facilitator of the Services which are being

offered an rendered by third party Service Providers, it shall not have any liability whatsoever for

any aspect of the arrangements between the Service Provider and the User as regards the

standards, quality, fitness, merchantability, consequences of the use of the Services provided by

the Service Providers. In no circumstances shall Green Kashmir be liable for the Services

provided by the Service Provider.

10.3. Although Green Kashmir makes reasonable commercial efforts to ensure that the

description and content in the TOS and on each pages of the Website is correct, it does not,

however, take responsibility for changes that occurred due to human or data entry errors or for

any loss or damages suffered by any User due to any information contained herein. Also, Green

Kashmir is not the Service Provider and cannot therefore control or prevent changes in the

published descriptions or oral representations, which are always based upon information

provided by the Service Providers.

10.4. Green Kashmir does not, by facilitating the Services to particular destinations, represent or

warrant that travel to such destinations is without risk, and shall not be liable for damages or

losses that may result from travel to such destinations.

10.5. Green Kashmir does not, by facilitating the Services represents or warrants that the use of

Service is without any risk, and shall not be liable for damages or losses that may result from

User's use of Services.

10.6. In no event shall Green Kashmir be liable for any direct, indirect, punitive, incidental,

special, consequential damages or any other damages resulting from: (a) the use or the inability

to use the Services; (b) the cost of procurement of substitute goods and services or resulting from

any goods, information or services purchased or obtained or messages received or transactions

entered into through the Services; (c) unauthorized access to or alteration of the User's

transmissions or data; (d) any other matter relating to the Services; including, without limitation,

damages for loss of use, data or profits, arising out of or in any way connected with availing

Services from Green Kashmir .

10.7. Neither shall Green Kashmir be responsible for the delay or inability to use the Website or

Services, the provision of or failure to provide Services, or for any information, software,

products, services and related graphics obtained from Green Kashmir , whether based on

contract, tort, negligence, strict liability or otherwise. Further, Green Kashmir shall not be held

responsible for non-availability of the Website during periodic maintenance operations or any

unplanned suspension of access to the Services that may occur due to technical reasons or for

any reason beyond the control of Green Kashmir. The user understands and agrees that any

material and/or data downloaded or otherwise obtained from Website/ Green Kashmir is done

entirely at their own discretion and risk and they will be solely responsible for any damage to

his/her/its computer systems or any other loss that results from such material and/or data.

10.8. These limitations, disclaimer of warranties and exclusions apply without regard to whether

the damages arise from (a) breach of contract, (b) breach of warranty, (c) negligence, or (d) any

other cause of action, to the extent such exclusion and limitations are not prohibited by

applicable law.

10.9. The maximum liability including consequential losses, damages or additional expenses

whatsoever, on part of Green Kashmir arising under any circumstances, in respect of any

Services availed by the User, shall be limited up to a maximum of the refund of total amount

received by Green Kashmir from the User for availing the concerned Service less any

cancellation, refund or others charges, as may be applicable.

10.10. Green Kashmir holds no responsibility for any of the User Generated Content on the

website. Green Kashmir neither warrants nor makes any representations concerning the quality

or accuracy of the User Generated Content on the website. Additionally, Green Kashmir is not

liable for any User Generated Content which may be deemed as vulgar, profane or harmful.

11. Links to Third Party Websites

11.1. The Website may contain links to other websites ("Linked Sites"). The Linked Sites are not

under the control of Green Kashmir or the Website and Green Kashmir is not responsible for the

contents of any Linked Site, including without limitation any link contained in a Linked Site, or

any changes or updates to a Linked Site. Green Kashmir is not responsible for any form of

transmission, whatsoever, received by the User from any Linked Site. Green Kashmir is

providing these links to the User only as a convenience, and the inclusion of any link does not

imply endorsement by Green Kashmir or the website of the Linked Sites or any association with

its operators or owners including the legal heirs or assigns thereof.

11.2. Green Kashmir is not responsible for any errors, omissions or representations on any

Linked Site. Green Kashmir does not endorse any advertiser on any Linked Site in any manner.

The Users are requested to verify the accuracy of all information on their own before

undertaking any reliance on the information provided by the Linked Site.

11.3. The Website may contain third party advertisements. The Users are requested to verify the

accuracy of all information on their own before undertaking any reliance on such third party

advertisements. Green Kashmir shall not be liable for any direct, indirect, consequential or

punitive losses, damages, claims including attorney's fees incurred from the action or inaction of

User by reliance in any information on such advertisements.

12. Prohibition Against Unlawful Use

As a condition of the use of the Website, the User warrants that they will not use the Website for

any purpose that is unlawful or illegal under any law for the time being in force within or outside

India or prohibited by this Agreement and/or the TOS including both specific and implied. In

addition, the Website shall not be used in any manner, which could damage, disable, overburden

or impair it or interfere with any other party's use and/or enjoyment of the Website. The User

shall refrain from obtaining or attempting to obtain any materials or information through any

means not intentionally made available or provided for or through the Website.

13. Use of Communication Services

13.1. The Website may contain services such as email, chat, bulletin board services, information

related to various tourist spots, news groups, forums, communities, personal web pages,

calendars, and/or other message (hereinafter collectively referred to as "Communication

Services"). The User agrees and undertakes to use the Communication Services only to post,

send and receive messages and material that are proper and related to the particular

Communication Service. By way of example, and not as a limitation, the User agrees and

undertakes that when using a Communication Service, the User will not:

(a) defame, abuse, harass, stalk, threaten or otherwise violate the legal rights of others;

(b) publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory,

infringing, obscene, indecent or unlawful topic, name, material or information;

(c) upload files that contain software or other material protected by intellectual property laws

unless the User owns or controls the rights thereto or have received all necessary consents;

(d) upload or distribute files that contain viruses, corrupted files, or any other similar software or

programs that may damage the operation of the Website or another's computer;

(e) advertise or offer to sell or buy any goods or services for any business purpose, unless such

Communication Service specifically allows such messages;

(f) conduct or forward surveys, contests, pyramid schemes or chain letters;

(g) download any file posted by another user of a Communication Service that the User know, or

reasonably should know, cannot be legally distributed in such manner;

(h) falsify or delete any author attributions, legal or other proper notices or proprietary

designations or labels of the origin or source of software or other material contained in a file that

is uploaded;

(i) violate any code of conduct or other guidelines, which may be applicable for or to any

particular Communication Service;

(j) violate any applicable laws or regulations for the time being in force in or outside India; and

(k) violate any of the terms and conditions of this User Agreement or any other terms and

conditions for the use of the Website contained elsewhere herein.

13.2. Green Kashmir will review materials posted through Communication Service and shall

remove any materials in its sole discretion. Green Kashmir reserves the right to terminate the

User's access to any or all of the Communication Services at any time without notice for any

reason whatsoever.

13.3. Green Kashmir reserves the right at all times to disclose any information as is necessary to

satisfy or comply with any applicable law, regulation, legal process or governmental request, or

to edit, refuse to post or to remove any information or materials, in whole or in part, in Green

Kashmir 's sole discretion.

13.4. Green Kashmir does not control or endorse the content, messages or information found in

any Communication Service and, therefore, Green Kashmir specifically disclaims any liability

or responsibility whatsoever with regard to the Communication Services and any actions

resulting from the user's participation in any Communication Service.

13.5. Materials uploaded to a Communication Service may be subject to posted limitations on

usage, reproduction and/or dissemination. User is responsible for keeping himself updated of and

adhering to such limitations if they download the materials.

13.6. When you register with Website, we or any of our partners/affiliate/group companies may

contact you from time to time to provide the offers/information of such products/services that we

believe may benefit you.

14. Termination/Access Restriction

Green Kashmir reserves the right, in its sole discretion, to terminate the access to the Website

and the related services or any portion thereof at any time, without notice.

15. User's Obligations and User Account

15.1. The User represents and confirms that the User is of legal age to enter into a binding

contract and is not a person barred from availing the Services under the laws of India or other

applicable law.

15.2. To avail a Service through the Website, the User has and must continue to maintain at his

sole cost: (a) all the necessary equipments including a computer and modem etc. to access the

Website/avail Services; (b) own access to the World Wide Web. The User shall be responsible

for accessing the Services and that access may involve third party fees including, airtime charges

or internet service provider's charges which are to be exclusively borne by the User.

15.3. The User also understands that the Services may include certain communications from

Green Kashmir as service announcements and administrative messages. The user understands

and agrees that the Services are provided on an "as is" basis and that Green Kashmir does not

assume any responsibility for deletions, mis-delivery or failure to store any user communications

or personalized settings.

15.4. Registration of the User on the Website is optional. If the User opts to register himself on

the Website, upon completion of the registration process, the User shall receive a user id and

password. The User agrees and undertakes at all times to be responsible for maintaining the

confidentiality of the password and user id, and shall be fully responsible for all activities that

occur by use of such password or user id. Further, the User agrees not to use any other party's

user id and password for any purpose whatsoever without proper authorization from such party.

You are responsible for the security of your password and for all transactions undertaken using

your password through our Services. The Password entered by you is transmitted in one- way

encrypted form to our database and stored as such. Thus the Password will not be known even to

Green Kashmir. You confirm that you are the authorised holder of the credit card or the original

account holder used in the transactions you make using the Green Kashmir Services. Green

Kashmir will not be responsible for any financial loss, inconvenience or mental agony resulting

from misuse of your ID/password/credit card number/account details number for using Green

Kashmir Services.

15.5. The user also agrees and undertakes to immediately notify Green Kashmir of any

unauthorized use of the user's password or user id and to ensure that the user logs off at the end

of each session at the Website. Green Kashmir shall not be responsible for any, direct or indirect,

loss or damage arising out of the user's failure to comply with this requirement.

15.6. The User also agrees to: (a) provide true, accurate and complete information about himself

and his beneficiaries as prompted by the registration form ("Registration Data") on the Website;

and (b) maintain and promptly update the Registration Data to keep it true, accurate, current and

complete. If the User provide any information that is untrue, inaccurate, not current or

incomplete or Green Kashmir has reasonable grounds to suspect that such information is untrue,

inaccurate, not current or incomplete, Green Kashmir has the right to suspend or terminate the

User's registration and refuse any and all current or future use of the Website and/or any Service.

15.7. Furthermore, the User grants Green Kashmir the right to disclose to third parties

Registration Data to the extent necessary for the purpose of carrying out the Services.

16. Breach

16.1. Without prejudice to the other remedies available to Green Kashmir under this User

Agreement, the TOS or under applicable law, Green Kashmir may limit the user's activity, or

end the user's listing, warn other users of the user's actions, immediately temporarily/indefinitely

suspend or terminate the user's registration, and/or refuse to provide the user with access to the

Website if:

a) the user is in breach of this User Agreement, the TOS and/or the documents it incorporates by


(b) Green Kashmir is unable to verify or authenticate any information provided by the user; or

(c) Green Kashmir believes that the user's actions may infringe of any third party rights or

breach any applicable law or otherwise result in any liability for the user, other users of the

Website and/or Green Kashmir .

16.2. Green Kashmir may at any time in its sole discretion reinstate suspended users. Once the

user have been indefinitely suspended, the user may not register or attempt to register with

Website/ Green Kashmir or use the Website in any manner whatsoever until such time that the

user is reinstated by Green Kashmir . Notwithstanding the foregoing, if the user breaches this

User Agreement, the TOS or the documents it incorporates by reference, Green Kashmir reserves

the right to recover any amounts due and owing by the User to Green Kashmir and/or the Service

Provider and to take strict legal action as Green Kashmir deems necessary.

17. Proprietary Rights

17.1. Green Kashmir may provide the User with content such as sound, photographs, graphics,

video or other material contained in sponsor advertisements or information. This material may be

protected by copyrights, trademarks or other intellectual property rights and laws. The User may

use this material only as expressly authorized by Green Kashmir and shall not copy, transmit or

create derivative works of such material without express authorization from Green Kashmir .

17.2. The User acknowledges and agrees that they shall not upload, post, reproduce or distribute

any content on or through the Website that is protected by copyright or other proprietary right of

a third party, without obtaining the permission of the owner of such right. Any copyrighted or

other proprietary content distributed on or through the Website with the consent of the owner

must contain the appropriate copyright or other proprietary rights notice. The unauthorized

submission or distribution of copyrighted or other proprietary content is illegal and could subject

the User to personal liability or criminal prosecution.

18. Relationship

None of the provisions of this User Agreement, TOS, terms and conditions, notices or the right

to use the Website by the User contained herein or any other section or pages of the Website

and/or the Linked Sites, shall be deemed to constitute a partnership between the User and Green

Kashmir and no party shall have any authority to bind or shall be deemed to be the agent of the

other in any way. It may be noted, however, that if by using the Website, the User authorizes

Green Kashmir and its agents to access third party sites designated by them or on their behalf for

retrieving requested information, the User shall be deemed to have appointed Green Kashmir and

its agents as their agent for this purpose.

19. Headings

The headings and subheadings herein are included for convenience and identification only and

are not intended to describe, interpret, define or limit the scope, extent or intent of this User

Agreement, the TOS or the right to use the Website by the User contained herein or any other

section or pages of the Website or any Linked Sites in any manner whatsoever.

20. Interpretation of Number and Genders

The terms and conditions contained herein shall apply equally to both the singular and plural

form of the terms defined. Whenever the context may require, any pronoun shall include the

corresponding masculine and feminine. The words "include", "includes" and "including" shall be

deemed to be followed by the phrase "without limitation". Unless the context otherwise requires,

the terms "herein", "hereof", "hereto", "hereunder" and words of similar import refer to this User

Agreement as a whole.

21. Indemnification

The User agrees to indemnify, defend and hold harmless Green Kashmir from and against any

and all losses, liabilities, claims, damages, costs and expenses (including legal fees and

disbursements in connection therewith and interest chargeable thereon) asserted against or

incurred by Green Kashmir that arise out of, result from, or may be payable by virtue of, any

breach or non-performance of any representation, warranty, covenant or agreement made or

obligation to be performed by the User pursuant to this User Agreement and/or the TOS.

22. Severability

If any provision of this User Agreement is determined to be invalid or unenforceable in whole or

in part, such invalidity or unenforceability shall attach only to such provision or part of such

provision and the remaining part of such provision and all other provisions of this User

Agreement shall continue to be in full force and effect.

23. Termination of Agreement and Services

23.1. Either the User or Green Kashmir may terminate this User Agreement and a Service with

or without cause at any time to be effective immediately.

23.2. The User agrees that Green Kashmir may under certain circumstances and without prior

notice, immediately terminate the User's user id and access to the Website/Services. Causes for

termination may include, but shall not be limited to, breach by the User of this User Agreement

or the TOS, requests by enforcement or government agencies, requests by the User, non-payment

of fees owed by the User in connection with the Services as specified in the applicable TOS.

23.3. This Use Agreement may be terminated by either the User or Green Kashmir through a

written notice to the other. Green Kashmir shall not be liable to the User or any third party for

termination of any Service. Should the User object to any terms and conditions of this User

Agreement, any TOS or become dissatisfied with the Service in any way, the User's only

recourse is to immediately: (a) discontinue use of the Website/Service; and (b) notify Green

Kashmir of such discontinuance.

23.4. Upon termination of the Service, User's right to use the Website/Services and software

shall immediately cease. The User shall have no right and Green Kashmir shall have no

obligation thereafter to execute any of the User's uncompleted tasks or forward any unread or

unsent messages to the User or any third party. Once the User's registration or the Services are

terminated, cancelled or suspended, any data that the User has stored on the Website may not be

retrieved later.

24. Notices

All notices and communications (including those related to changes in the TOS, Service,

termination of Service etc.,) shall be in writing, in English and shall deemed given if delivered

personally or by commercial messenger or courier service, or mailed by registered or certified

mail (return receipt requested) or sent via email/facsimile (with acknowledgment of complete

transmission) to the following address or by displaying on the Website:

(a) If to Green Kashmir , at and/or at the address posted on the


(b) If to a non registered User, at the communication and/or email address specified in the

application form availing of Green Kashmir Service.

(c) If to a registered User, at the communication and/or email address specified in the registration

form. Notice shall be deemed to have been served 48 hours after it has been sent, dispatched,

displayed, as the case may be, unless, where notice has been sent by email, it comes to the

knowledge of the sending party, that the email address is invalid.

25. Governing Law and Jurisdiction

This User Agreement and each TOS shall be governed by and constructed in accordance with the

laws of India. All disputes arising in relation hereto shall be subject to the exclusive jurisdiction

of the courts at Gurgaon, Haryana, India.